Can’t edit my pages

  • Unknown's avatar
    vkamara93 · Member ·

    Hi, anytime I click on the ‘edit a page button’ it takes me to the login page. After entering the right details it says its not recognized even after trying the ‘forgot password’ option.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    http://victorandvictoriafoundation.co.uk/ isn’t hosted here on WordPress.com, but built using the open source WordPress software at another host.

    You see it in your WordPress.com account because you have it connected here via the Jetpack plugin, but when you try to edit a page, that takes you to the editor in WP-Admin, and to access that you need to log in using your admin user account for the site, which is different from the account you use to log into WordPress.com.

    In the WordPress.com dashboard, go to Settings ->Security, and toggle on the option for WordPress.com log-in. Now if you go to the WP-Admin login page, you’ll see a Log in with WordPress.com button that you can click to log in there. You can read more about this feature in Jetpack here:

    Jetpack

    If you don’t want to use this feature, and you don’t remember the login details for your admin user account, please contact support at your hosting provider directly for help regaining access to that account.

    You can also find the password reset instructions for your version of WordPress here:

    https://wordpress.org/support/article/resetting-your-password/

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