Can’t edit or publish anything after using a plugin to change username

  • Unknown's avatar

    A few months ago I used a plugin to change my username for privacy reasons (I think it was Easy Username Updater or Username Changer, but don’t recall exactly).

    I think something went wrong — even though I’m still listed as Administrator in the user list, I can’t publish or edit Posts or Pages. I even tried disabling all my plugins and switching to the default theme, and I still could not publish or edit.

    The Site Health page says “Good,” and the only other issue I can find is that I can’t re-enable Jetpack because it says “cookie check failed.” I’m not sure if that’s related or not.

    Appreciate any suggestions and happy to give additional info.

  • Unknown's avatar

    We can’t help with third party plugins nor with a site not running on the wordpress.com platform. You must contact support of that plugin to solve this problem.

  • Unknown's avatar

    Okay, thank you!

    May I ask what you mean by “not running on the wordpress.com platform” by the way? Does my having Jetpack mean I’m not using WordPress?

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