Can’t edit page

• 

  0000×000 · Member · Jun 29, 2024 at 5:13 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I don’t understand: You’ve sent me an email to this email ((email visible only to moderators and staff)) with the domain ninidelamond.com. Now, even though I’m logged in, it is not possible to edit the page. I always get this report: You don’t have any existing sites yet. Why? How can I edit the page? I am paying for it.

  Thank you,
  Nini Delamond

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

• 

  tanjoymor · Member · Jun 29, 2024 at 5:34 pm

  • Copy link

  Hi Nini,

  The email address you’ve provided is not the email address on the WordPress.com account that owns this site, and it’s not even listed as a user on the site.

  I’ve sent an email to the email address on the correct account to identify which email address is on the owner account. Please check all of your email accounts to see if you receive this email.

  If the email address on the owner account happens to be an invalid address, you will need to go through our account recovery process to regain access to the account that owns the site. You can find the steps for this process here: https://wordpress.com/support/account-recovery/

  Hope this helps!