Can't edit photos
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I am using the Sela theme and when I go into media, it does not allow me to edit photos. When I click “edit image,” I am told “We are unable to edit this image.” … for EVERY image. Help!
The blog I need help with is: (visible only to logged in users)
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Hi there,
That sounds really frustrating! Because I don’t have access to your site I’ve tagged this thread for moderator attention. That said, we might be able to figure this one out.
One thing I’d recommend is testing out a different browser to see what happens. If this doesn’t work then access your Media Library through wp-admin and try editing your photos there (sometimes wp-admin editor works better than the default Calypso editor). You can access this editor by going to nsiintonline.wordpress.com/wp-admin
One more thing: if you could give a screenshot of the error message that would be amazing. This will help us narrow down the cause of the issue.
Let me know how this works out!
Good luck,
Travis -
Hi @parrisontagnsigmailcom, and sorry you are having issues editing images. First off, is it in Media off of My Sites at upper left? If so, can you try editing from the WP Admin dashboard? Here is a direct link for you.
I’ve tried going into edit a Media file on your site and also on my own test site and did not have any issues in Safari on my Mac. I also tried in Chrome with no issues. Can you try in Safari and see if that works for you?
Also, can you try logging out and clear your browser cache and cookies and then log back in and try again?
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