Can't edit post ,not saving

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  wirralleaks · Member · Jul 31, 2017 at 1:04 pm

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  Receiving red error message : ‘Cannot read property ‘_currentElement of null’
  Any help appreciated

  The blog I need help with is: (visible only to logged in users)

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  shuklasuyogya · Staff · Jul 31, 2017 at 1:09 pm

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  Hey there,

  Can you let me know where exactly do you see this message? I tried this at my end and was able to edit the post. I’d recommend you to clear your browser’s cache and try disabling the browser extensions (if any) to see if it makes a difference. If none of that works, try switching browser and see if it still happens for you. Just to make sure we’re on the same page, the blog with which this is happening is indeed wirralleaks.wordpress.com and not some other blog?

  Thanks!

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  wirralleaks · Member · Jul 31, 2017 at 1:19 pm

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  It’s Wirral Leaks . The message appears top right. The post is intact in preview (minus picture) but when I revert to edit nothing appears.

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  shuklasuyogya · Staff · Jul 31, 2017 at 1:51 pm

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  Hey there,

  Can you let me know which browser (with version ) you’re using? Or if you’re trying to edit from the app? Also, did you try clearing the cache as I suggested?

  Thanks!

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  thetattooedbookgeek · Member · Jul 31, 2017 at 1:54 pm

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  This same issue is happening with my blog (The Tattooed Book Geek) too and 2 other bloggers that I know off are having exactly the same problem as well!

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  shuklasuyogya · Staff · Jul 31, 2017 at 2:16 pm

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  Hey there guys,

  Can you take a screenshot of your browser’s console and post it here? Here’s what you need to do: https://en.support.wordpress.com/browser-issues/advanced-browser-troubleshooting/#javascript-errors

  Take the screen shot, and then upload it to your site’s media library, or a service like Cloudup.com, and share the link here so we can see it.

  Also please confirm whether you are using the editor at My Site ->Posts. It would help if you can give the exact steps you are following that leads to this error so we can try and replicate it on our side.

  Please know that we’re actively looking into this :)

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  shuklasuyogya · Staff · Jul 31, 2017 at 2:16 pm

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  Also, please let us know what browser (with version) you’re using.

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  staff-zinnia · Staff · Jul 31, 2017 at 2:30 pm

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  The browser type and version number can be found through supportdetails.com. We are actively looking in to this and need as many details as possible.