Can’t Edit Site

  • Unknown's avatar
    thelittlemissfinancegmailcom · Member ·

    everytime I go to edit a specific page on my site I’m left with a blank screen

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’m sorry to hear that you’re encountering issues with editing your site. One thing that might help is clearing your browser’s cache. This can often resolve a wide range of issues and is a good initial step in troubleshooting. Here’s how to do it: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache

    If this doesn’t help, the problem could lie in your WordPress installation or your hosting environment. In this case, your best course of action is to post your issue in the official WordPress.org support forums, where a wider community of users and experts can help troubleshoot your issue. You can find the forums here: https://wordpress.org/support/forums/

    Just to clarify, we are WordPress.com, a hosting provider, and our ability to provide support is limited to sites that are hosted on our platform. However, we’d be more than happy to welcome you if you’re interested in switching to our platform. It’s fairly easy to migrate your site, and we have a helpful guide to walk you through the process, which can be found here: https://wordpress.com/support/import-using-move-to-wordpress-com

    I hope this helps, and I’m here if you have any further questions.

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