Can't empty my shopping cart
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I can’t empty shopping cart. I am trying to purchase a theme upgrade and there are other items in my cart – I added a few themes – but I only want one. There’s no option to remove things from the cart. Please assist – and if nothing else empty my cart so I can start fresh.
Thanks,
JohnThe blog I need help with is: (visible only to logged in users)
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Did you try clicking on the shopping cart/checkout option under the Store tab? It gives you the run down of what is in your cart (product) along with an area to put the payment information in. If you look in the area where it says product there should be a button to click that says remove from cart.
Hopefully this helps!
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Unfortunately there’s no options next to any of the items in the shopping cart – there’s no trash, quantity update, nothing. And there’s no way to clear cart either. Being a software developer, I’m no stranger to ecommerce. I’ve tried IE 11, and IE 11 in compatibility mode, and Chrome. All are the same. This is really frustrating as I also can’t seem to find a way to contact anyone from support. I mean, I’m
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to give them money!
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Tagged for Staff assistance. Please be patient while waiting for their reply as they have a backlog of threads marked for their assistance.
To everyone who has posted here, please state what browser and version you are using and please try using a different browser.
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Thanks @justjennifer. Have tried the following, no option to empty cart or remove items in any of these browsers :(
Chrome Version 33.0.1750.117
Safari Version 7.0.1 (9537.73.11)
Firefox 27.0.1 -
The same problem, i’ve tried these browsers:
Safari Version 6.1.1 (7537.73.11)
Chrome Version 33.0.1750.117
Samsung Internet 1.5Thanks!
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Thanks for letting us know. I have reported this issue to our developers and we should have a fix for you soon. I appreciate your patience.
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We believe this issue is fixed. Please check your shopping cart again and let us know if you have any further issues with this.
If you don’t see the “remove from cart” option, please try clearing your cache to make sure your browser is showing the most up to date information.
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