Can’t enter credit card info on my WordPress website

• 

  ebagambiki · Member · Jun 28, 2021 at 5:57 pm

  • Copy link
  • Add topic to favorites

  Can’t enter credit card info on my WordPress website on whoocomerce checkout page

  The site I need help with is [visible only to staff] (email visible only to moderators and staff)/. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

• 

  kokkieh · Staff · Jun 29, 2021 at 7:22 am

  • Copy link

  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the payment gateway plugin you’re using directly for help with this.

  For help with WooCommerce, you can reach their support at https://woocommerce.com/my-account/create-a-ticket/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/