Can’t enter into my site

  • Unknown's avatar
    searchengineinsight · Member ·

    Hi,
    My site is searchengineinsight.com
    It had Genesis framework and Digital pro theme installed. To change the theme I removed Genesis framework. Right after that this is showing this. I can’t go to my site, not from even wordpress. I have no technical knowledge about wordpress. Please help.

    Warning: include_once(/homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-content/themes/genesis/lib/init.php): failed to open stream: No such file or directory in /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-content/themes/digital-pro/functions.php on line 14

    Warning: include_once(): Failed opening ‘/homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-content/themes/genesis/lib/init.php’ for inclusion (include_path=’.:/usr/lib/php7.0′) in /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-content/themes/digital-pro/functions.php on line 14

    Fatal error: Uncaught Error: Call to undefined function genesis_unregister_layout() in /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-content/themes/digital-pro/functions.php:171 Stack trace: #0 /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-settings.php(422): include() #1 /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-config.php(80): require_once(‘/homepages/3/d7…’) #2 /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-load.php(37): require_once(‘/homepages/3/d7…’) #3 /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-blog-header.php(13): require_once(‘/homepages/3/d7…’) #4 /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/index.php(17): require(‘/homepages/3/d7…’) #5 {main} thrown in /homepages/3/d703266173/htdocs/clickandbuilds/SearchEngineInsight/wp-content/themes/digital-pro/functions.php on line 171

  • staff-doublebassd · Staff ·

    Hi there,

    The site searchengineinsight.com appears to be a self-hosted, WordPress (also called “.org”) site.

    To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

    WordPress.com vs. WordPress.org

    However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

    http://codex.wordpress.org/Resetting_Your_Password

    Also, you may wish to contact your hosting support team for direct assistance.

    Thanks,

  • Unknown's avatar
    searchengineinsight · Member ·

    This is neither a problem about confusion between .com and .org nor a password issue. Whenever I login to wp-admin it shows the above texts. Also if I try to visit my site from a browser, above text is shown. You can try yourself.

  • staff-doublebassd · Staff ·

    Yes, I see the issue you are having. However, since I do not have access to the backend of your site, I can not assess the issue you are having. Because of that, we recommend going to http://wordpress.org/support which is a community of staff and volunteers that can better assist you in your issue.

    Thanks,

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