Can't enter WordPress password

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  velvetlounger · Member · Oct 1, 2020 at 12:09 am

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  My friend gave me their wordpress site username and password so I can help them with their website. So this specific site is not added to my Jetpack WordPress account.

  However, the login form does not let me enter a password. How am I supposed to log into this new (to me) site? My friend has no idea how to use WordPress.com and is unable to create new user credentials for me.

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  staff-totoro · Staff · Oct 1, 2020 at 2:56 am

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  Hi there,

  What is the URL of the site so we can take a closer look?

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  velvetlounger · Member · Oct 1, 2020 at 3:42 am

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  Hi. the website im trying to log into is :

  http://babeseatery.com/wp-admin

  Thanks!

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  kokkieh · Staff · Oct 1, 2020 at 5:16 am

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  You should be able to enter a password by clicking here:

  https://d.pr/i/8bt2Ev

  It shows the username and password fields for me if I do that:

  https://d.pr/i/4u6cSE

  If that’s missing for you, try using another browser to see if that helps? If not, you’ll need to ask the WordPress.org community for advice, though, as they’ll have a better idea what could be causing this.

  https://wordpress.org/support/forums/

  I see that site is connected via Jetpack already, though, so alternatively, ask your friend to invite you at My Site ->Manage ->People ->Add New here on WordPress.com. They’ll invite you using your WordPress.com username, velvetlounger

  Once you accept that invitation, it should automatically create a user account on the site itself for you to access WP-Admin via Jetpack SSO, which is really safer than you logging in using your friend’s own admin credentials.