cant export content
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please help me to export my content.
Site: (email visible only to moderators and staff).
WP.com: Yes
Correct account: Yes -
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Hi, while exporting the content, it is showing an error.
There was a problem preparing your export file. Please check your connection and try again, or contact support. -
Hi there,
I see three sites on your account which is the one you’re trying to export the contents from?
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Hi,
I am trying to export the content from tec4tric.wordpress.com site. Can you please help me with that? -
We can try. First, can you tell us exactly how you are trying to export? For example, are you following the exact steps here? https://wordpress.com/support/export/
And are you trying to export everything at once? If so, could you try exporting only posts to see if that works please? Thanks!
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Hi,
Thanks for the suggestions, but still not working. I have tried all the possible ways but not exporting anything whereas the media was exported correctly. -
That should definitely work.
First, please make sure that your browser is up to date: https://browsehappy.com/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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