Can't extend Domain Mapping
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Hi,
I received mail that Domain Mapping for hujak.hr to hujak.wordpress.com is about to expire February 1st.
How can I extend it manually (my credit card also expires in February)?
When I go to Domains tab it doesn’t give me the option to pay for extension, it only redirects to Plans with Personal, Premium and Bussines plans option.
I want to pay $13 for Domain Mapping only (as before).
Thank you.Best, Branko
The blog I need help with is: (visible only to logged in users)
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Hi there,
You don’t own any domain mapping upgrades on WordPress.com.
The domain mapping upgrade for hujak.hr belongs to the username, crojug. Only that user can renew the mapping upgrade, so if you own that account as well, please log in as that username, then you’ll be able to renew it.
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Hi kokkieh,
Thank you for your answer.
However, when I log in as @crojug (old username) I can see only crojug.wordpress.com in Domains and nothing else (including hujak.wordpress.com).
When I go to Domain Mapping I can see domain mapping for hujak.hr, but it says “You are the owner of Domain Mapping but because you are no longer a user on hujak.wordpress.com, renewing it will require staff assistance. Please contact support, and consider transferring this purchase to another active user on hujak.wordpress.com to avoid this issue in the future.”
Could you please help and transfer Domain Mapping for hujak.hr to hujak.wordpress.com to @hujak user?
Thanks.
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Ah, okay. I did not notice that crojug is no longer a user on that site.
As you’re posting here as the current owner of the mapping I can move the domain for you, yes. If you now log back in as @hujak you should see the mapping in your Purchases page and be able to renew it:
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