Can’t fill in web form to assign primary site
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I’m currently unable to access any part of wordpress because the site keeps directing me to assign a primary site. However, I can’t fill in any of the areas in the web form or click any drop down boxes.
I also can’t get any response on the web chat (even though I have a paid account). Does anyone have any suggestions?
The blog I need help with is: (visible only to logged in users)
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I still can’t access my site, set a primary site, or do anything else. If anyone has any suggestions, PLEASE let me know. All I can see to do is delete my entire wordpress account.
This is incredibly frustrating, especially since I cant get through to wordpress support AT ALL.
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Hello,
Thank you for reaching out, and I apologize for the delay in response.
To access email and live chat support as part of your Explorer plan, please visit the Help Center: https://wordpress.com/help
Regarding the issue you’re experiencing, I’ve checked your domain setup, and everything appears to be in order. However, I’m unsure where you’re encountering the error message. Could you please visit this URL and let us know what error you see? https://wordpress.com/home/joycenashwrites.com
If you’re still encountering this problem, please take a screenshot of the issue. If you’re unsure how to take a screenshot, you can refer to this support document for guidance: https://wordpress.com/support/make-a-screenshot/
Once you’ve taken the screenshot, please add the image to your reply using the Image Block, and we’ll investigate further.
Thank you!
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