can’t find billing statements

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  jswift2020 · Member · Jul 27, 2024 at 4:20 pm

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  I am logged into my account but I cannot find billing statements. If I can’t find any info about billing anywhere I am going to CANCEL my subscription.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jswift2020 · Member · Jul 27, 2024 at 4:22 pm

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  I can’t find billing information. How do I contact a human at wordpress? I am being charged and I am on the free plan. If no one responds, I will have to block WordPress from the autopay it is using.

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  themagicrobot · Member · Jul 27, 2024 at 6:32 pm

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  Check with https://wpchrg.wordpress.com/ as you may have another account/site here at WordPress.com. Is the charge definitely from WordPress.com? If they have your credit card info then you must have previously paid for something?

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  staff-brewtechpup90 · Staff · Jul 30, 2024 at 8:33 am

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  Hi there, @jswift2020! I have responded to your message via email. Please check your mailbox, including your spam filter.