Can't find Domain Manager, registered through wordpress.com

• 

  erinnaturalwonderer · Member · May 14, 2013 at 6:32 pm

  • Copy link
  • Add topic to favorites

  On my site

  http://naturalwonderer.com

  I cannot find the domain manager under store->domain->domain manager per the multiple instructions and forums posts. This site was registered through wordpress.com, so it does not belong to another registrar.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 14, 2013 at 6:35 pm

  • Copy link

  Are you logged in under the exact username account that registered the blog?

• 

  erinnaturalwonderer · Member · May 14, 2013 at 6:36 pm

  • Copy link

  Yes, I am the administrator and the only user.

• 

  timethief · Member · May 14, 2013 at 6:37 pm

  • Copy link

  Will you also tell us exactly what your objective is ie. exactly what you want to do, please ?

  reference link http://en.support.wordpress.com/domains/domain-management/

• 

  timethief · Member · May 14, 2013 at 6:38 pm

  • Copy link

  If you’ve registered your domain through WordPress.com and now want it to point to a blog or website hosted elsewhere then you can do this by updating the nameservers. http://en.support.wordpress.com/domains/domain-management/#update-nameservers

• 

  erinnaturalwonderer · Member · May 14, 2013 at 6:39 pm

  • Copy link

  I am trying (ultimately) to transfer my domain name registration to another registrar and host.

• 

  erinnaturalwonderer · Member · May 14, 2013 at 6:42 pm

  • Copy link

  I do not want to simply redirect via namserver, I actually want to transfer.

• 

  staff-blorbo · Staff · May 15, 2013 at 9:03 pm

  • Copy link

  naturalwonderer.com is only mapped here, not registered here.

  You’ll need to do all this through your domain registrar, not us.

• 

  erinnaturalwonderer · Member · May 15, 2013 at 9:20 pm

  • Copy link

  I registered the site through wordpress.com, looking at the whois, it is registered through Namecheap.com. I have no login information or dealings with that company, because everything was done THROUGH wordpress.com

• 

  staff-blorbo · Staff · May 15, 2013 at 9:26 pm

  • Copy link

  The domain was never registered through us.

  It was registered with http://www.namecheap.com/ and then mapped to a blog here.

  You’ll need to contact NameCheap about this.

• 

  erinnaturalwonderer · Member · May 15, 2013 at 9:35 pm

  • Copy link

  Okay, I am not trying to cause problems, I just want to clarify. When I signed up for a custom domain on wordpress.com I was actually registering that domain through a different company? That is where the disconnect is, I think.

• 

  timethief · Member · May 15, 2013 at 9:42 pm

  • Copy link

  Every year you must pay the Registrar that you purchased your domain name from to renew the domain name.
  Every year you must pay WordPress.com for a domain mapping upgrade which allows you to map from your free hosted WordPress.com blog to your domain name ie. URL.
  The two are different.

• 

  staff-blorbo · Staff · May 15, 2013 at 9:42 pm

  • Copy link

  naturalwonderer.com was never registered through us. You must have owned it through Namecheap prior to signing up here on May 1st. When you signed up with a custom domain, all you did was map a domain you already owned elsewhere.