Can’t find my contents
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Help, my domain expired… I just renewed it and can’t find my blog. Godaddy’s asking for IP address… someone please help me
The blog I need help with is: (visible only to logged in users)
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Your hosting has never been on WordPress.com, so you won’t need an IP from WordPress.com. However, we’ve already talked about this on another avenue, so I’m going to modlook the topic here to have staff ensure you that you’ve not had a site hosted here in the past.
My assumption here is that your hosting with GoDaddy expired and they removed your content in the form of the WordPress software installed there. If you no longer have a backup and they no longer have your content, you might need to install the software again.
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How do I install the software & do I lose my content in the process?!
Godaddy says they never had my content you guys did.
Can someone please give me a solid answer?!
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Yes, this topic is tagged for staff follow up. Thanks for your patience.
However, you can see here that the domain has always been pointed to GoDaddy hosting: https://securitytrails.com/domain/musingsofabrokemogul.com/history/a
You had the WordPress software installed on the hosting. Your site was connected here via the Jetpack plugin. I can’t see your account, so I’ll let the staff confirm this internally for you. However, WordPress.com will not have your content if you didn’t host the site here.
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Hi there,
Are you speaking of the domain, musingsofabrokemogul.com? That domain is registered with GoDaddy, not us, and Whois shows it only expires on 10 August 2020. There is no connection at all between that domain and WordPress.com – you can manage the site at that domain via your WordPress.com account because of the Jetpack plugin, but we control neither your domain nor your site. GoDaddy does.
The account you’re using to post here owns no domains on WordPress.com at all. If that’s not the correct domain, please tell us the one you need help with.
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People are sending you to “WordPress”. That can refer to two different things: The open source WordPress software, maintained and supported by the community on WordPress.org, or to us, WordPress.com, a hosting provider for that software, similar to GoDaddy.
We can only help with domains registered with us, or sites hosted with us. We cannot help with sites using the open source WordPress software, as we have no control over those sites.
For help with that software, please ask in https://wordpress.org/support/. That is the “WordPress” you need to be asking for help on this.
For an IP address, you need to ask your hosting provider. If that is not GoDaddy, then you need to contact whoever you were paying for hosting that site before the domain expired. But that hosting provider is not us – the domain, musingsofabrokemogul.com, has never been connected to any site hosted on WordPress.com.
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