Can’t find my domain
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Hello, I bought my domain through here and transferred it to Shopify. Now I cannot find where I can renew it but it’s saying it is unavailable?
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Hello,
Domain names are renewable at their current registrars. Therefore, if you transferred your domain to Shopify, you need to renew it from there. Shopify has an article on renewing domains, thiugh you have to contact the Shopify support team if the domain has already expired thru their contact page https://help.shopify.com/en/questions#/login.Hope this helps.
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Hi @abwaita kindly mark any topic you reply to concerning domains for Staff attention with the MODLOOK tag. If their involvement is not needed they’ll remove the tag. This is mentioned in our guide to volunteering at https://wordpress.com/support/wordpress-com-volunteers/#when-to-call-in-staff Thanks again for your help.
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I don’t see any history of registered domain names under your account.
What is the domain name?
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The domain name is bestlifeinsideout.com. It is under my Shopify account as a “third party” domain so I can’t edit it there. I believe it has expired and would like to renew again but it still shows up as unavailable even though it worked yesterday.
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Is there someone I can email so that I can forward the email that I was sent? It gave me a link to renew but it doesn’t take me to a place to do so.
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That domain belongs to a different WordPress.com account, not the one you’re currently logged in under.
It can still be recovered, but you’ll need to be logged in under the correct account first.
If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/
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