Can’t find my Domain tab on the dashboard

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  themeaningfulleaders · Member · Mar 15, 2023 at 10:19 pm

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  I need to set up a subdomain for my teachable account and I cannot fin my domain under the wordpress dashboard

  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  themeaningfulleaders · Member · Mar 15, 2023 at 10:31 pm

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  Hi

  Self-declared URL: http://www.meaningfulleaders.com
  Jetpack: Unknown
  WP.com: Unknown

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  aisajib · Member · Mar 16, 2023 at 5:38 am

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  Hi there!

  The domain is registered on a different WordPress.com account, not the @themeaningfulleaders account you’re logged into right now. That’s why you don’t see the domain on your dashboard to manage its DNS records.

  Please log out of @themeaningfulleaders and log into the correct WordPress.com account to manage the domain. We can’t share details about the correct account due to security reasons, but if you need help logging into the correct account, please fill out the account recovery form here, and our account recovery team will get back to you via email to help you further.

  You’ll be asked for the transaction ID when submitting the account recovery. Here’s how to locate it on your credit card statement. Do not share it here in the forums. You will need to submit the transaction ID via the account recovery form only.

  Thanks!