Can’t find my site

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  davdvmc · Member · Feb 23, 2022 at 1:49 am

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  Hey I cannot find my site! And my profile says I don’t have any posts. What gives? Help Please

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · Feb 23, 2022 at 6:40 am

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  Hi there,
  Would you please share your website url?
  Thanks

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  staff-sheva · Staff · Feb 23, 2022 at 5:01 pm

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  Hi @davdvmc,

  Looking at your account, you have no sites listed. Do you perhaps have another WordPress.com account?

  Otherwise, could you please share your site URL?

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  davdvmc · Member · Feb 23, 2022 at 9:54 pm

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  I did have a site at https://i90outdoors.com. Not sure what happened to it but that address brings me to a:

  This site can’t be reachedCheck if there is a typo in i90outdoors.com.
  If spelling is correct, try running Windows Network Diagnostics.
  DNS_PROBE_FINISHED_NXDOMAIN

  Any ideas? And thank you

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  staff-sheva · Staff · Feb 23, 2022 at 11:21 pm

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  The i90outdoors.com domain was previously registered with WordPress.com, however no longer is registered. It likely expired some time ago.

  As it was associated with the i40outdoors.wordpress.com site, I suggest logging into the account that owns that site to register the domain again.

  If you’ve forgotten your password, here’s how you can reset it: https://wordpress.com/support/account-recovery/#password-reset-process

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  davdvmc · Member · Feb 24, 2022 at 12:09 am

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  Ok thank you- so is the previous content still under i40…?

  Thank you again

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  davdvmc · Member · Feb 24, 2022 at 12:13 am

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  Disregard- content is there- my appologies. Thank you again for your help

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  davdvmc · Member · Feb 24, 2022 at 1:20 am

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  Ok so I re-registered the domain so which instructions (I did check the support page) do I use to transfer that domain to the i40…. or merge them so that either will bring to the site.

  Sorry to be a pest and thank you for the help.

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  supernovia · Staff · Feb 24, 2022 at 1:35 am

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  Looks like you’re almost there! I noticed you registered the name again from this account, but it’s connected to a new site. Do you want to connect it to the i40outdoors.wordpress.com site?

  If so, we’ll want to do a few things:

  – Make sure you can log into the correct account for i40outdoors.wordpress.com
  – Add a plan to the site: https://wordpress.com/plans
  – Then from this account, move the domain over to the correct site

  It’ll take a few steps, but we’re happy to help. Can you first get logged in as the owner of i40outdoors.wordpress.com ? Here’s how to recover access if needed:
  https://wordpress.com/support/account-recovery/#account-recovery-form

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  davdvmc · Member · Feb 24, 2022 at 1:27 pm

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  Thank you. The issue I am having is when I log into the (Or what I think is the original i40 site- the icon etc shows i90… and the settings it shows the i90 outdoors domain that I just registered.
  I even went back to the original “Welcome” email from WordPress (Nov 12,2018) and tried that link- it just brought me to the new domain.

  So something is crossing somwhere and not sure how to get around it. I hope this makes sense. I sincerely appreciate your help.

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  staff-sheva · Staff · Feb 24, 2022 at 5:14 pm

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  What happened here is that you registered the i90outdoors.com domain to your davdvmc account, rather than your other WordPress.com account that owns the i40outdoors.wordpress.com site.

  To set the primary domain for this site, you’ll first need to transfer the domain ownership to user i90outdoors, following this guide: https://wordpress.com/support/move-domain/transfer-a-domain-to-another-wordpress-com-account/