Can’t find my website

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  sarah97047e8689 · Member · Jul 9, 2020 at 12:50 pm

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  Hello. I own http://www.fyxen.co.uk which I built on WordPress. I’ve recently changed laptops and now don’t have my log-in details. I’ve managed to log into this account wordpress account but it doesn’t seem to be linked to the website – I think I must have signed up with another address? Can you help at all?

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  kforbz · Member · Jul 9, 2020 at 1:15 pm

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  Hi,

  Unfortunately your site is not hosted with WordPress.com. It’s using the open-source WordPress.org software, but is hosted with DreamHost.

  WordPress.com and WordPress.org are completely separate, therefore WordPress.com staff are unable to access files or data for sites that are hosted with another company.

  More information on WordPress.com vs WordPress.org here:

  WordPress.com vs. WordPress.org

  I hope that helps.

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  staff-zinnia · Staff · Jul 9, 2020 at 6:12 pm

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  kforbz –

  I’ve added an org tag to this thread. That helps us track such inquiries. Be sure to include the support link for folks too: https://wordpress.org/support/forums/