Can't find my website: Camelot Seafront Hotel

  • Unknown's avatar
    andyhudson1964 · Member ·

    Hi, my name is Andrew and I am the General Manager at the Camelot Seafront Hotel in Blackpool. I am confident I had my website setup with you from 2015 which can be found at http://camelotseafronthotel.co.uk/ but I can’t seem to find it. This is the only email I have, other than (email visible only to moderators and staff) which does not have any sites on it. I have also tried both emails on WordPress.org and they are not registered there.

    The website is in desperate need of updating and I do not have a clue where or how to find it. I would massively appreciate any help you could offer me in providing me with the account that owns this website named above as I am really struggling. Any help would be greatly appropriated. If you require any evidence to prove this is legitimate, feel free to call me on the business phone [redacted].

    Thank you in advance.

  • supernovia · Staff ·

    Hi, this is a self-managed copy of WordPress through another host. It’s quite different from a site that is on our servers.

    And since your site is not here on our servers, we don’t have access to help you regain access. But I may be able to point you in the right direction.

    First contact your host to be sure you have backups and can access the hosting side of your site, then read all of these these instructions from WordPress.org to determine which method you want to use to regain access to your installation:
    https://wordpress.org/support/article/resetting-your-password/

    As long as you can log into your hosting account, you should be able to regain access. If you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support

    Also, I’ve removed your phone number from the post. We are not in a call center and we don’t want anyone to call you pretending to be us. Cheers!

  • The topic ‘Can't find my website: Camelot Seafront Hotel’ is closed to new replies.