can't find my wordpress

• 

  kellyanderson24025834 · Member · Mar 6, 2017 at 7:53 pm

  • Copy link
  • Add topic to favorites

  Hi! I kept a blog for awhile and haven’t used it for a few years and now I’ve forgotten how to even access it. Please help.

• 

  timethief · Member · Mar 6, 2017 at 10:52 pm

  • Copy link

  What is the exact URL starting with http:// of the site you are working on please?

  This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

• 

  kellyanderson24025834 · Member · Mar 7, 2017 at 4:44 am

  • Copy link

  https:www.kellyandersonphotography.com
  is the blog address
  Thank you!!!

• 

  timethief · Member · Mar 9, 2017 at 10:08 pm

  • Copy link

  kellyandersonphotography.com is hosted by Unified Layer
  Name Servers:
  ns1.bluehost.com
  ns2.bluehost.com

  That site is not on WordPress.COM servers and we cannot help with it.

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites and our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service