Can't find 'No Ads' renewal
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Hi there, I’m hoping someone can help me with my ‘No Ads’ renewal which I can’t find in my plan. My blog is josephinecorcoran.wordpress.com
The blog I need help with is: (visible only to logged in users)
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Is there another account you might have used to buy it?
has the No Ads lapsed with a break in the coverage?
I have flagged this for the staff to help
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Hi Aux Class, Thanks for responding. It’s definitely this account. I’m so disappointed that I chose to upgrade to Premium following many renewal prompts (for no ads) but then found that the dot com domain wasn’t available – so I immediately cancelled. I’d like to renew no-ads but it doesn’t look like I have that option anymore. I will need to look through my credit card bill to see the date I upgraded and cancelled but it was definitely before no-ads expired. Thanks again for your help and for flagging. – Josephine
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If you had the no ads recently the staff should be able to fix it so you can renew it and not need the new fancy Cable TV pricing plan.
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Thanks, I’ve been able to renew ‘No Ads’ now. Not sure why the option had seemed to disappear from my site (probably user error!)
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Glad that you were able to upgrade your no ads subscription successfully.
Please let us know if you have any other questions.
Thanks!
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