Can't find our latest invoice
-
Hi,
Could you please tell me why I can’t find my billing plan and invoices ?
Louis Amon is not the good admin and I can’t change it.Please could you help us.
Thank you in advance,
Marie-Pierre
[redacted by staff]WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
-
Hi Marie-Pierre,
The billing information can be found on the account that was used to purchase the subscription. You’d need to log out from
louisnuage, and log back in using the correct email address.If you’re not sure about the credentials, please look for a recent transaction ID: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id.
Then check out this page and fill out the Account Recovery form to regain access to the account:
- The topic ‘Can't find our latest invoice’ is closed to new replies.