Can’t find subscription for recurring jetpack.com charge

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  southernweb2018 · Member · Oct 17, 2023 at 2:39 pm

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  We’re getting charged $3 per month for jetpack.com services but don’t receive any invoices and haven’t seen any emails for receipts. How do we find out where the charge is originating?

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  supernovia · Staff · Oct 17, 2023 at 11:29 pm

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  These forums are more for WordPress.com, but can you check to see if the charge is findable here?
  https://wpchrg.wordpress.com/

  If you can locate the charge there, you’ll be able to contact support to cancel, regain access, or let them know that was not you. If that doesn’t help, you might reach out in the Jetpack forum:

  https://wordpress.org/support/plugin/jetpack

  Hoping this helps!