Can’t find subscription under ‘Manage Purchases’ to request refund

• 

  tiffanycharitym · Member · Jul 28, 2018 at 12:13 pm

  • Copy link
  • Add topic to favorites

  I cannot find the subscription I was just charged for to request a refund.

• 

  catkiinson · Staff · Jul 29, 2018 at 3:28 am

  • Copy link

  Hi,

  What’s the url of your site?

  Thanks

• 

  staff-zinnia · Staff · Jul 29, 2018 at 12:29 pm

  • Copy link

  Hi –

  We will need some more information to help sort this out.

  There aren’t any upgrades or charges made to this user account, tiffanycharitym.