Can't find the 'No Ads' upgrade

harperdyon · Member · Feb 23, 2016 at 2:56 pm
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I am trying to renew the ‘No Ads’ upgrade on my free blog, without getting the premium version.

The blog I need help with is: (visible only to logged in users)
mishrashutosh · Member · Feb 23, 2016 at 3:24 pm
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Hi,

I believe the No Ads upgrade is now a part of the Premium and Business plans. You can choose either to stop showing ads on your blog, in addition to getting many additional features. https://wordpress.com/plans/compare

Official documentation on this:

Ads on WordPress.com
auxclass · Member · Feb 23, 2016 at 3:30 pm
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The no ads upgrade is still available as a RENEWAL but not an individual purchase – you should be able to renew the upgrade – sometimes there is a problem with the renewal since the $99-/yr bundle was rolled out

I have flagged this for the staff to help

Are you logged in as the user / account that owns the upgrade? That is a big reason for not being able to renew upgrades
harperdyon · Member · Feb 23, 2016 at 3:42 pm
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another user owned the upgrade, but after it expired, I was going to renew it. sounds like it’s an option that is being or has been phased out. Thanks
auxclass · Member · Feb 23, 2016 at 5:34 pm
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if you can get the other user to help a bit – the staff might be able to transfer the upgrade to you so you can renew it – there have been some changes that I don’t agree with that make renewing harder – but I have seen some help with renewals in the past
harperdyon · Member · Feb 23, 2016 at 5:43 pm
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great, thanks
staff-doublebassd · Staff · Feb 23, 2016 at 10:03 pm
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Hey @harperdyon,

If you have the owner contact us through this thread or contact us through our form, we’ll see what we can do to renew the no ads upgrade under their account or transfer the upgrade to your account so that you can renew it.

Let me know if you have any questions.

Thanks!
auxclass · Member · Feb 23, 2016 at 10:09 pm
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thanks staff-doublebassd for helping
harperdyon · Member · Feb 23, 2016 at 10:17 pm
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Thank you so much, staff-doublebassd. I have asked the owner to contact you.
staff-doublebassd · Staff · Feb 23, 2016 at 10:42 pm
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@harperdyon – anytime! Keep me updated

@auxclass – of course! Thank you for your continued help as well, good sir!
bowmant · Member · Feb 24, 2016 at 4:10 pm
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Darnell,
I believe that I am the original owner/creator of the blog in question. That blog is https://piorpd.wordpress.com/. I was, at one time, making the payments for the No-ads feature until I asked another administrator on that blog (the user harperdyon) to assume that management.

Is there anything that I need to do to help make that transition happen?
staff-doublebassd · Staff · Feb 24, 2016 at 7:11 pm
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Hey @bowmant,

If you give me permission to transfer the upgrade over to the new owner, I will do so and work with him to get the upgrade renewed. Just give me confirmation and we’re all set.

Thanks!
bowmant · Member · Feb 24, 2016 at 9:22 pm
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Permission granted and transfer requested.
staff-doublebassd · Staff · Feb 24, 2016 at 9:34 pm
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Thanks @bowmant!

@hyperdyon, I have moved the no ads upgrade to your account but you will need to need to renew it immediately in order to retain the upgrade.

Let me know if you have any troubles.

Thanks!
harperdyon · Member · Feb 25, 2016 at 1:28 am
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It’s transferred and renewed! Thanks so much for everything, staff-doublebassd
staff-doublebassd · Staff · Feb 25, 2016 at 1:45 am
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You’re quite welcome!

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