Can’t find two 10/13/22 receipts that I need to reconcile ASAP for work

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  ibdprogram · Member · Dec 7, 2022 at 5:10 pm

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  We were charged $104.94 and $19.08 on 10/13/22. I can’t find these receipts when I sign into this account. Someone please send them to me ASAP and let me know why they weren’t here. They’ll need to be here in the future.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Dec 7, 2022 at 9:41 pm

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  Hi there,

  I do not see any upgrades under your @tamanawiscareercentre209 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login?
  I can confirm that wallenbergfellows.com is registered at WordPress.com but is under a different account and not your @tamanawiscareercentre209 login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Thanks!