Can't find website.

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  garrethue · Member · Oct 16, 2022 at 7:21 pm

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  I recently received an email that my domain and website are about to expire (Nov. 15th). It’s been a while, so I clicked “Forgot password” but the email that the link was initially received apparently is not associated with an account on WP.

  So, I tried with my other email and it worked. I accessed the main dashboard, however, the account says I have no websites currently. If I click the “Renew Now” button in that previous email that’s apparently not connected to anything now brings me to the dashboard.

  I am confused. Where is my website?

  garrethue.blog is the website, and it is functioning. I’d like to save this website and domain. Can anyone help?

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  fitzpikaia · Member · Oct 16, 2022 at 7:48 pm

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  Hello,

  If you’re having a bit of a mix-up with your email accounts, the Account Recovery form may be of help:
  https://wordpress.com/wp-login.php?action=recovery

  They should be able to figure out what’s going on if you provide any extra information to prove your ownership of the site. Hope this helps!

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  d7uehg56tm · Member · Oct 16, 2022 at 9:58 pm

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  Thanks, I actually figured it out. Forgot I used Apple to sign up for my WP account, and it masked my actual email. Thank you!

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  fitzpikaia · Member · Oct 18, 2022 at 4:05 pm

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  Ah brilliant, glad you could resolve it!