Can't find WordPress account

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  ashontheplate · Member · Dec 29, 2020 at 6:37 am

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  Hi I am trying to log onto my WordPress account through Jetpack so I can edit the sharing buttons on my posts, but it’s telling me “We couldn’t find your account. If you already have an account, make sure you have connected to WordPress.com.” It doesn’t recognize my email.
  My url is ashontheplate.com
  Thank you!

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  ashontheplate · Member · Dec 29, 2020 at 6:39 am

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  Also my WordPress account doesn’t seem to recognize I have a site at all and I have to access it through my Bluehost account

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  staff-mckluskey · Staff · Dec 29, 2020 at 11:11 am

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  Hi there!

  It looks like the site you mentioned is connected to another WordPress.com account, not ashontheplate. You will want to log out and log back in using the same email address where your Jetpack receipt was sent.