Can’t find Wp admin after URL change

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  lissa533 · Member · Jun 9, 2019 at 5:01 pm

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  URGENT – please help. original site was aquariuscocktail.com changed to aquariuscocktail.blog now I can’t login

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  themagicrobot · Member · Jun 9, 2019 at 5:19 pm

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  Neither of those domains are hosted here at WordPress.com. You’d need to approach your host Worldnic for advice. Or if the site is using the WordPress.org software: https://wordpress.org/support/

  WordPress.com vs. WordPress.org

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  lissa533 · Member · Jun 9, 2019 at 5:54 pm

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  Worldnic is who provided the domain, but wordpress is the host. I had someone develop this site over 5 years ago, and I lost contact with them but need to be able to get in to the host which Worldnic says is wordpress. please let me know if you can help, this is urgent

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  lissa533 · Member · Jun 9, 2019 at 5:57 pm

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  all i need is to find out where the wp-admin is and the new login page to access this website, which i dont know where that is. aquariuscocktail.blog doesnt have a hosting provider

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  lissa533 · Member · Jun 9, 2019 at 6:00 pm

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  I also am unable to request support through wordpress.org because i dont remember the email associated with it

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  lissa533 · Member · Jun 9, 2019 at 6:01 pm

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  it’s just important that I am able to log back in to edit my site

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  themagicrobot · Member · Jun 9, 2019 at 6:25 pm

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  Domain Name: AQUARIUSCOCKTAIL.COM
  Registrar: Network Solutions
  Name Server: NS13.WORLDNIC.COM
  Name Server: NS14.WORLDNIC.COM

  Domain:aquariuscocktail.blog
  Registrar:Network Solutions
  Name Servers:
  ns13.worldnic.com.
  ns14.worldnic.com.

  A “Whois” shows your domains aren’t hosted here at WordPress.com. Your site may be using the WordPress.org software, but that is just the software running the site and not where the site is hosted.

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  lissa533 · Member · Jun 9, 2019 at 6:37 pm

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  Worldinc told me that they only provide the domain, but I don’t have a hosting package with them, it’s through wordpress. all of my data is on my wordpress site, but I can’t access it after the url change. can you please help me locate where the new site wordpress admin is? there’s nothing worldinc/network solutions (same company) can do

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  lissa533 · Member · Jun 9, 2019 at 6:39 pm

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  if i temporarilly change the nameservers to wordpress will that help you to access it?

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  themagicrobot · Member · Jun 9, 2019 at 7:31 pm

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  So were the nameservers previously pointed to WordPress.com? What WordPress.com plan are you on? This thread has been tagged for a response from a member of staff.

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  lissa533 · Member · Jun 9, 2019 at 7:57 pm

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  When the site was working, the nameservers were still being pointed to worldnic, and im not sure about what plan because i hired someone to set it up that i dont have contact with anymore.

  Thank you!

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  fstat · Staff · Jun 10, 2019 at 7:13 am

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  Hi there,

  I had a look at your nameservers history and they are pointing to Network Solutions (worldnic) since 2013 with not a single change since then. I also found out that your domain’s A records were pointing to some other hosting companies, so you can try and reach out to them:

  https://securitytrails.com/domain/aquariuscocktail.com/history/a