Can’t follow sites

• 

  aurelionwii · Member · May 9, 2020 at 5:57 am

  • Copy link
  • Add topic to favorites

  Is there a way to fix the bug where people can’t follow sites?

• 

  obt28 · Member · May 9, 2020 at 7:16 am

  • Copy link

  Hello @Aurelonwi,

  What is your website address?

  Do they receive any error messages when they try to follow your website?

  Please note that this forums are for WordPress.com hosted sites only. If your site is using the open-source version of WordPress.org software you need to seek help from WordPress.org forum with the link below:

  https://wordpress.org/support/forums/

  Best,

• 

  kokkieh · Staff · May 10, 2020 at 10:47 am

  • Copy link

  Hi there,

  What site are you having trouble following? It doesn’t look like your account has ever been blocked from following sites, and our logs show you followed a new site only yesterday.

  
  @obt28,

  Following sites is a function of a WordPress.com account, not a feature of the WordPress software, even if someone were trying to follow a self-hosted site. So any mention of WordPress.org is not relevant here.

  Please don’t refer people to the WordPress.org forums unless it’s clear from their question that they’re having a problem with the WordPress software. Otherwise it only causes confusion that could have been avoided.

• 

  obt28 · Member · May 10, 2020 at 11:10 am

  • Copy link

  Thanks @kokkieh for the clarification much appreciated.