Can’t gain admin access to my site

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  marty110418 · Member · Oct 2, 2018 at 12:27 pm

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  Hi I can’t gain admin access to my dashboard. My site is mchstrategies.com. What’s happening?

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  torres126 · Member · Oct 2, 2018 at 12:35 pm

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  Hi,

  You’re likely signed into the wrong account. I’m going to tag WordPress.com staff to confirm the account who owns the website, and then we can work from there.

  If so, once the account is confirmed, please log out of your current one and into that account. If you’ve forgotten the details, please follow the Account Recovery process: https://en.support.wordpress.com/account-recovery/

  Let us know if you have any further questions. :)

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  garysixtyeight · Member · Oct 2, 2018 at 1:20 pm

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  Hi there,

  Please log out of the marty110418 account, then try logging in with the username colemanhunt2016.

  If you’re unable to remember the login details for that account, please follow the account recovery steps outlined at the link below.

  Recover Your Account

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  staff-zinnia · Staff · Oct 2, 2018 at 2:49 pm

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  I’ve removed the modlook tag. No staff follow up is needed at this time. Thank you, garysixtyeight.