Can't get an access to my website editing
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For the last few days I can’t get the access to my website and my friend who tried to open it from another device tell me that it’s not opening (apparently I see just saved copy).
WHAT IS GOING ON?
The blog I need help with is: (visible only to logged in users)
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Hi there,
I am able to visit the site without issue on my end. Are you referring to being able to visit and view the site, or are you unable to access the back end of the site?
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If you are trying to reach the dashboard to edit, what are you seeing when you try? A blank screen? Any type of error message?
Is this happening when you are trying to log in or while you are logging in and are trying to edit?
Let us know, thanks.
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Seems like I can’t attach the screenshot. Any chance to send it to email?
You’re replying to a public forums post, which is why you can’t attach those screenshots if you’re replying to your post via email.
Use a service like Snipboard.io to upload the screenshot and then share the image link from that service here and we’ll take a closer look.
Thanks!
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Could you please try clearing your browser’s cache? You can find here more information on how to clear the cache depending on your browser:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache.
Let us know how it goes.
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