Can't get in

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  samdonnelly91 · Member · Apr 28, 2015 at 9:35 pm

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  I am suppose to fix a website for someone and I can’t get into there info. It says i don’t have the right info but this guy is saying I do.

  The blog I need help with is: (visible only to logged in users)

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  galois · Member · Apr 28, 2015 at 9:40 pm

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  I am suppose to fix a website for someone and I can’t get into there info. It says i don’t have the right info but this guy is saying I do.

  What is the URL? (starting with http://…)

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  samdonnelly91 · Member · Apr 28, 2015 at 9:49 pm

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  its http://www.BradleyLuxInvesting.com. He says that it goes through wordpress but I can’t seem to get in with the information he sent me. I don’t know if I am doing something wrong or am missing something.

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  timethief · Member · Apr 28, 2015 at 9:54 pm

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  Hello there,
  We provide support here only for WordPress.COM hosted blogs. Neither one of those sites above is hosted by wordpress.COM and you are posting to the wrong support forum.

  bradleyluxinvesting.com is hosted by GoDaddy.com
  WHOIS
  IP Address: 50.63.93.1
  Name Servers:
  ns34.domaincontrol.com
  ns33.domaincontrol.com

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  timethief · Member · Apr 28, 2015 at 9:55 pm

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  Edit: http://www.bradleyluxinvesting.com/ is NOT hosted by wordpress.COM and you are posting to the wrong support forum.

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  samdonnelly91 · Member · Apr 28, 2015 at 10:12 pm

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  This is where they are saying it is, but even when i try the other website it still says its wrong

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  timethief · Member · Apr 28, 2015 at 10:16 pm

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  Whoever pays GoDaddy to host the site needs to contact GoDaddy support https://support.godaddy.com/