Can’t get in

• 

  nataliebaillie4 · Member · Sep 28, 2023 at 8:18 pm

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  Hi!
  I purchased this domain a while ago.
  I now can’t get into the site with my email.
  And my account isn’t registered with the site?
  site name: natbaillie.digital
  email: (email visible only to moderators and staff)
  Thanks!

  Self-declared URL: natbaillie.digital
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Sep 29, 2023 at 8:32 am

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  Hi there!

  It appears you’re logged into a different WordPress.com account, not the one where natbaillie.digital is registered in. (email visible only to moderators and staff) is used on the WordPress.com account you’re logged into right now. It isn’t used on the correct account that owns natbaillie.digital.

  If you’re unable to log into the correct account, please follow the steps here to get the transaction ID for your payment to WordPress.com. Then, submit it to our account recovery team using this form.

  Our account recovery team will get back to you via email to help you log into the correct account.

  Thanks!