Can’t get in – password problems

  • Unknown's avatar

    I have a regular WP account I CAN get into. Username: Maximillion48 Password: xxx (will tell you if needed).
    There is a WP site for Rainshadow Journal (or Rainshadow Northwest) that I CANNOT access. Rainshadow is a blog for a handful of writers in my town. I am one of the writers but not the owner of the site. I am supposed to have access and editor permissions. My username: MarkClemens (one word) or my email, (email visible only to moderators and staff). Again, I can give you my password for this site, if needed (though it isn’t working for me). Please and thanks for your help.

    WP.com: Yes
    Correct account: Unknown

  • Hi there,

    I do not see any sites under your @maximillian48 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc., instead? What is the URL of the site you need help with? I did not see it mentioned in this message, and we cannot locate a website by its title of “Rainshadow Journal” so we would need to know the URL to help you further.

    Happy to check our system so we can take a closer look; thanks!

  • Unknown's avatar

    Dear JerrySarcastic,

    Here’s the URL: https://rainshadownorthwest.com:

    My access to this site has been hosed up for 3 years or so. It’s not my site, but the site’s previous administrator tried to give me editing privileges and things got screwed up. Maybe I should start over with a new username and password and have the current administrator give me permissions for now?

    Thanks for your help.
    (email visible only to moderators and staff)

  • Hi @maximillian48, no need to make another account here with us, but what if you just ask them to grant you access with this account?

    Here’s how they can add you:
    https://wordpress.com/support/user-roles/

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