Cant get in wordpress and 404 error

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  yolandivertex · Member · Dec 17, 2019 at 7:34 am

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  Hi, our website is ofline with a 404 error
  http://www.promed.co.za
  I am unable to log into my wordpress promed account

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  staff-mckluskey · Staff · Dec 17, 2019 at 2:36 pm

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  Hi there!

  I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.