Can’t get into account

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  maniscalcopv · Member · May 19, 2020 at 2:39 pm

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  My site has a new IP address and we missed the deadline to change it over. Now I can’t get into the backend of the site to fix it. Need help with getting in to see the dashboard.

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  staff-mckluskey · Staff · May 20, 2020 at 9:11 am

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  Hi there!

  I don’t see any sites under your account, what’s the address of the site you’re trying to access?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to reach out to your registrar or seek help at these forums:

  https://wordpress.org/support/forums/