Can’t get into admin dashboard

  • Unknown's avatar
    hvmofcentralpa · Member ·

    I was trying to transfer my domain from happyvalleymomsblog.com to hvmofcentralpa.com and seriously messed up the account settings in my wp dashboard. I put hvmofcentralpa.com as both the wp address and the site address and now I can’t get into my admin dashboard (neither http://www.happyvalleymomsblog.com/wp-admin/index.php or http://www.hvmofcentralpa.com/wp-admin/index.php work).

    What do I do??? The transfers were reset within 1&1 until I can get this figured out but my site isn’t working at all right now (happyvalleymomsblog.com – the original link) and I don’t know what to do. Please help.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted with us on WordPress.com, but using the open source WordPress.org software at another host.

    Changing the domain on a stand-alone WordPress site like yours has to follow a specific process. You can find the documentation for that process here, though many hosting providers have their own process for this via their hosting control panel.

    https://wordpress.org/support/article/changing-the-site-url/

    Depending on your setup, you might be able to fix this yourself using those instructions. If not, please contact your hosting provider directly for help.

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