Can’t get into my blog at thejewelerblog.wordpress.com
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I have a paid blogging site at thejewelerblog.wordpress.com I am not able to sign in. I believe I’m using the email address (email visible only to moderators and staff), but when I sign in with that email address, it goes to a different blog.
Can you tell me if this is the correct email address for thejewelerblog.wordpress.com?
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Thanks for reaching out!
I noticed that your website, The Jeweler Blog, is hosted on a platform other than WordPress.com. For future support, it’s best to contact your current hosting provider directly.
Since your site is a WordPress.org site, it falls outside the scope of our standard support. However, migrating to WordPress.com can offer you more direct assistance and a range of enhanced features. We currently offer a free migration service, which you can request here or by replying to this message.
If you’re curious about the differences and benefits between WordPress.com and WordPress.org, check out our detailed comparison guide.
Your site appears in the dashboard of your WordPress.com account because it’s connected to Jetpack. Jetpack links your self-hosted WordPress.org site to your WordPress.com account, providing enhanced features and management tools.
For easier logins to your WordPress sites and quicker support, we offer WordPress.com Secure Sign-On (SSO). This feature can help you manage your site more efficiently.
If you have any questions or need further assistance, feel free to reach out. We’re here to help!
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