Can't get into my site what's up?

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  meaningmindfulness · Member · Feb 17, 2014 at 6:54 pm

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  Hello I have been trying to get into my page Arura Reiki Centre. The page was designed by someone who has lost the login details and password. Please help I would like to edit the site and update it. Many thanks: http://arurareiki.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  meaningmindfulness · Member · Feb 17, 2014 at 6:55 pm

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  The blog I need help with is: http://arurareiki.wordpress.com/

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  timethief · Member · Feb 17, 2014 at 6:56 pm

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  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and if required click the “Need More Help” link and complete the form for account recovery.

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  meaningmindfulness · Member · Feb 17, 2014 at 7:02 pm

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  Hi thanks for the response. The blog does not show in my list. The designer must have entered her email address so I cannot retrieve login or password.

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  timethief · Member · Feb 17, 2014 at 7:11 pm

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  Contact that person please because we account help you at this end until they transfer the blog to your username account.

  Every blog has a sole owner and it is the person with the username account who registered the blog under that username account as the original Admin.

  To transfer a blog from one username account A to another username account B the blog’s owner must first log in under the username account A that owns the blog you want to be transferred to the other username account B.

  Then the blog owner must add the other username account B as an Admin of the blog.
  adding users http://en.support.wordpress.com/adding-users/
  user roles http://en.support.wordpress.com/user-roles/

  Then the blog’s owner A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

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  meaningmindfulness · Member · Feb 17, 2014 at 7:18 pm

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  Hello thanks. Unfortunately the designer no longer has the details. The site was set up and edited in 2011 and all details have been lost. She may have changed the login and email details, since she was given complete access to the site. Now I am stuck and will never be able to use it, since I cannot get in to edit or update the site. I have several blogs with wordpress it is such a pity that I will have to give up this one, since there is now nothing I can do with it.