Can't get into my site's dashboard…

  • Unknown's avatar
    thepofffamily · Member ·

    I have always logged into my site with the link “www.thepofffamily.com/wp-admin”.
    I tried using this same link but keep getting this message… “Error 403 – Forbidden You don’t have permission to access the requested resource. Please contact the web site owner for further assistance.” I tried on all my devices and still get the same message. I was able to sign in through the WordPress website but cannot access my website. It will go to my dashboard but it is all blank like there isn’t any site at all! The website itself looks normal, just can’t add anything! It has been months since I’ve been able to get in. It didn’t even recognize that I have a WordPress site on this page!

  • Unknown's avatar
    timethief · Member ·

    http://www.thepofffamily.com/ is not hosted here by WordPress.COM and we cannot help with it. This is the WordPress.COM support forum. You need to post to the WordPress.ORG support forum for help with your site because it is not hosted by WordPress.COM.

    WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password

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