Can't get into Opti forum to comment

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  piedtype · Member · May 18, 2014 at 6:35 pm

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  I can’t get into the premium theme forum for Opti to reply to a comment. I’ve been in the forum many times and have never had this problem. I paid for the theme and I’m logged in to WordPress. I can’t reply via email because the return address is a donotreply address.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 18, 2014 at 6:50 pm

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  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  piedtype · Member · May 18, 2014 at 7:24 pm

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  To clarify, I can open the forum page and read the comments, but I cannot comment.

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  piedtype · Member · May 18, 2014 at 7:25 pm

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  Thanks, timethief.

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  timethief · Member · May 18, 2014 at 7:29 pm

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  You’re welcome and that’s very strange indeed. It’s a long weekend in Canada but not in the USA, so that cannot be the reason you cannot post there. Provided you are logged in under the same username account that registered the blog and purchased the premium them there ought to be a link at > Appearance > Themes you can use to post there.

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  druesome · Staff · May 20, 2014 at 10:21 am

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  Hi there!

  Actually, one doesn’t need to purchase the theme to post or comment in the forum. Can you kindly clear your browser cache and try posting in the forum again?

  Solve Common Browser Issues

  Let me know how it goes. Thanks!