can’t get into password protected posts

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  annerw · Member · May 3, 2009 at 11:56 pm

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  several of my readers recently (as of this week) cannot get into my password protected posts. I am positive they are using the right password and they have always been able to before. help!!?? thanks

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · May 3, 2009 at 11:58 pm

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  Have them clear their browser caches and cookies, restart their browser and try again.

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  annerw · Member · May 4, 2009 at 12:37 am

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  i know how to do that on a MAC but not PC. how do i tell them to do that on a PC? thanks!

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  thesacredpath · Member · May 4, 2009 at 1:51 am

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  It depends on which operating system (XP or Vista) and which browser they using.

  Have them go to the help menu for their browser and search for “clear cookies” and “clear cache.”