Cant get into site

• 

  jennierice86 · Member · May 30, 2019 at 9:24 am

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  Hi i updated my site and added a new plug in which now gives me a fatal error notice. i cant access my website even through the recovery side.

  This is the message i receive when trying to access my dash board:
  Fatal error: Uncaught Error: Call to undefined function YITH_Plugin_Licence() in /home/southabf/public_html/wp-content/plugins/yith-woocommerce-ajax-search/plugin-fw/lib/yit-plugin-licence.php:61 Stack trace: #0 /home/southabf/public_html/wp-content/plugins/yith-woocommerce-dynamic-pricing-and-discounts-premium/includes/class-yith-wc-dynamic-pricing-admin.php(530): YIT_Plugin_Licence->register(‘yith-woocommerc…’, ‘V1CV8DBllgRSoLq…’, ‘yith-woocommerc…’) #1 /home/southabf/public_html/wp-includes/class-wp-hook.php(286): YITH_WC_Dynamic_Pricing_Admin->register_plugin_for_activation(”) #2 /home/southabf/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #3 /home/southabf/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #4 /home/southabf/public_html/wp-settings.php(546): do_action(‘wp_loaded’) #5 /home/southabf/public_html/wp-config.php(89): require_once(‘/home/southabf/…’) #6 /home/southabf/public_html/wp-load.php(37): require_once(‘/home/southabf/…’) #7 /home/south in /home/southabf/public_html/wp-content/plugins/yith-woocommerce-ajax-search/plugin-fw/lib/yit-plugin-licence.php on line 61
  The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

  The blog I need help with is: (visible only to logged in users)

• 

  gemmacevans · Member · May 30, 2019 at 10:34 am

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  Hi jennierice86,

  If your site uses WordPress.org software with another host, the WordPress.org support forums will be the best place to ask for advice about fixing the errors:

  https://wordpress.org/support/forums/

  In the meantime, you could try disabling the plugin via FTP (from the plugins folder).

  If you are using plugins through the Business plan on WordPress.com, please login to the account that was purchased through and contact us here:

  https://wordpress.com/help/contact

  Best of luck getting this sorted.