Can't get into website

  • Unknown's avatar

    I cannot get into website with the username and password I have used for years. When I created a new password, it sent me to an old blog site I never use. I still cannot get into my site. Please advise.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Heartscall,

    Is heartscall.wordpress.com the blog you want to login to or the old blog site you never use?

    And are both sites on WordPress.com?

  • Unknown's avatar

    i can’t get to my blog either . it gives me this text: Request has been terminated Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.

    what should i do? is something wrong at your end?

    meri

  • Unknown's avatar

    Thanks for answering.

    Regarding your first question. Neither. heartscall.wordpress.com is the blog that I never use that I don’t want to log onto. My website which is http://www.heartscall.com is what I always use and cannot access.

    Yes, both are on wordpress.com.

    Thanks.

  • Unknown's avatar

    Hi there,

    I’m sorry to hear you’re having trouble!

    It sounds like there could be a couple of different things going on here so I’d like to ask you a few questions so that I can better investigate. First, can you double check your email address and to make sure that you don’t have more than one WordPress.com account? If you are sure that you only have one, then you may need to switch blogs on your dashboard. It will look like this: https://screencast.com/t/Fr14jpab

    Give that a try and see how it goes! I’ve notified myself for your replies!

  • Unknown's avatar

    hi

    i only have one blog and i can’t get in to dashboard. what does *switch blogs’ mean?

    meri

  • Unknown's avatar

    Hi Meri,

    It’s possible to have more than one blog under a WordPress.com account. If you’d like to work on one blog, and then work on another blog, you can use the “switch site” button to move between them. Does that make sense?

    I’ve added a modlook tag onto this post so that a Happiness Engineer can take a closer look at your blog and see why you may be receiving this error message.

    Thanks for your patience!

  • Unknown's avatar

    Hi Heartscall,

    Your website heartscall.com seems to be a sefhosted WordPress website. Have you tried http://www.heartscall.com/wp-login.php to login?

  • Unknown's avatar

    i really only have this one blog and one email address to it. i do not understand you, what does work on one blog means, when i an’t get IN?

    i have keep trying and still get the same answer. could you there do something?

    meri

  • Unknown's avatar

    i’m really worried no. has somebody taken my blog or what. could you do something from your end???

    donotreply> kirjoitti 31.7.2017 kello 9.27:

    koulovat replied to a forum topic that you subscribe to

    in response to the topic “Can’t get into website”:

    Hi there,

    I’m sorry to hear you’re having trouble!

    It sounds like there could be a couple of different things going on here so I’d like to ask you a few questions so that I can better investigate. First, can you double check your email address and to make sure that you don’t have more than one WordPress.comaccount? If you are sure that you only have one, then you may need to switch blogs on your dashboard. It will look like this: https://screencast.com/t/Fr14jpab

    Give that a try and see how it goes! I’ve notified myself for your replies!

    Reply View forum topic

    Want less email? Unsubscribe from this topic

    Thanks for flying with WordPress.com

  • Unknown's avatar

    Hello dolgelukkig,

    This worked!! Thank you SO much!

    Mary from heartscall

  • Unknown's avatar

    Hi Meri,

    Can you create a new thread for your question please. There are 2 questions mixed up in this thread.
    You can use this link to ask your question https://en.forums.wordpress.com/?new=1

    Thank you

  • Unknown's avatar

    Good to hear heartscall :-D

    please close the topic as resolved.
    Thank you.

  • Unknown's avatar

    i have tried to log in but keep getting the same “Request has been terminated Possible causes: the network is offline, Origin is not allowed by Access-Control-Allow-Origin, the page is being unloaded, etc.”

    i really wish i knew wwhat to do.

    meri

  • Unknown's avatar

    i hope if your ” Happiness Engineer” is doing something – still can’t sign oin to my blog account.

    meri

  • Unknown's avatar

    Hi ervasti,

    Please start a new thread for your question and add the ‘modlook’ tag. Once you’ve done that, we’ll be able to look into this for you.

    Thanks!

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