Can't Get into Word Press

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  jonnpbs · Member · Feb 26, 2019 at 12:27 pm

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  Our tech guy left. We don’t have credentials to log into Word Press. Hdw do we recover from this error?

  Fatal error: Uncaught Error: Call to undefined function mysql_error() in /home/startbis/sites/truthfellowshiplive.com/blog/wp-content/plugins/revslider/inc_php/framework/db.class.php:29 Stack trace: #0 /home/startbis/sites/truthfellowshiplive.com/blog/wp-content/plugins/revslider/inc_php/framework/db.class.php(124): UniteDBRev->checkForErrors(‘fetch’) #1 /home/startbis/sites/truthfellowshiplive.com/blog/wp-content/plugins/revslider/inc_php/revslider_params.class.php(42): UniteDBRev->fetch(‘wp_revslider_se…’) #2 /home/startbis/sites/truthfellowshiplive.com/blog/wp-content/plugins/revslider/inc_php/revslider_operations.class.php(1029): RevSliderParams->getFieldFromDB(‘general’) #3 /home/startbis/sites/truthfellowshiplive.com/blog/wp-content/plugins/revslider/revslider_front.php(30): RevOperations::getGeneralSettingsValues() #4 /home/startbis/sites/truthfellowshiplive.com/blog/wp-includes/class-wp-hook.php(286): RevSliderFront->onAddScripts(”) #5 /home/startbis/sites/truthfellowshiplive.com/blog/wp-includes/class-wp-hook. in /home/startbis/sites/truthfellowshiplive.com/blog/wp-content/plugins/revslider/inc_php/framework/db.class.php on line 29

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  pranaliwp · Member · Feb 26, 2019 at 12:36 pm

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  Hello,

  Name Servers:
  NS23.DOMAINCONTROL.COM
  NS24.DOMAINCONTROL.COM

  I checked and found that your website is using name servers that aren’t associated with WordPress.com.

  This support forum assists users of the WordPress.com platform.
  Please find out more information on the differences here:

  WordPress.com vs. WordPress.org

  For assistance with self-hosted WordPress you’ll want to use the forums at https://wordpress.org/support/

  I hope this helps.
  Thanks,