Can’t get new password for website

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  francopropertiesjersey · Member · May 17, 2018 at 2:28 pm

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  Hi. I can’t get into my company website with the password I know to be correct and when I try to get a new password, it sends me to blank webpage.

  Can anyone please help?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · May 17, 2018 at 2:41 pm

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  Hi francopropertiesjersey,

  Which site are you trying to reset the password for?

  Just let me know and I will point you in the right direction.

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  francopropertiesjersey · Member · May 17, 2018 at 2:45 pm

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  Hi. Thanks very much for answering so quickly.

  My website is: http://hamptonestatesjersey.com/

  It’s hosted by GoDaddy.

  (This is the first time I’ve been here and the last line of my question was added automatically).

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  staff-zinnia · Staff · May 17, 2018 at 2:58 pm

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  Thanks for sharing. We aren’t going to be much help since the site isn’t on the WordPress.com service.

  For help you’ll want to contact GoDaddy directly or visit the WordPress community forums at https://wordpress.org/support/

  There are 2 versions of WordPress ( I know, confusing! ).

  WordPress.com vs. WordPress.org

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  francopropertiesjersey · Member · May 18, 2018 at 1:44 pm

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  Thanks very much for your help. I’ll try the other site.

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  gemmacevans · Member · May 18, 2018 at 4:09 pm

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  Sure, best of luck getting this sorted out.