Can't get on to the dashboard
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as the title says, I can’t get on to the administrative dashboard for my website
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Hi theponchoninja,
Can you please provide a link your website so as to have more information on what could have gone wrong with logging into your dashboard.
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Hi again,
I will suggest you contact your host to resolve this issue as:
These forums are for WordPress.com websites hosted here at WordPress.com. For self-hosted websites such as yours, I would suggest asking for help in the volunteer-based WordPress.org forums.
Difference between WordPress.com and WordPress.org
I hope this helps
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Just tried it…….I have to log in to post the question…….which is the problem I’m having.
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theponchoninja.com is a wordpress.ORG software install on paid hosting, hosted by CyrusOne
Name Servers:
ns1.bluehost.com
ns2.bluehost.comThat site is not on our WordPress.COM servers. We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
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If you do not have an account yet then click Create an account https://login.wordpress.org/register/
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I try to go to “lost password,” so it asks for my email or username. I put in both, but it says those accounts don’t exist.
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Got here https://login.wordpress.org/register/
then click the big blue link labeled create account. -
I apologize, I should’ve clarified that from the beginning. I’m just exhausted from work and stressed from this!
Dumb question, is it possible to start your site on wordpress.org without an account? Because I was able to. A few days ago that’s what I was doing.
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I figured it out! I log into my wordpress through bluehost. Thank you for your patience!
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